uTrack symbol (clear)


Birmingham Office

Bennetts Hill House, 24 Bennetts Hill, Birmingham, B2 5QP. United Kingdom

uTrack Office UK Birmingham


DevOps / Cloud Engineer UK

Posted: 7th February, 2024


  • 40-50k a year –  Full-time, Permanent
  • Company pension
  • Cycle to work scheme
  • Health & wellbeing programme
  • Flexible working arrangements
  • Sick pay
  • Company events

About Us

uTrack, an innovative company serving top FTSE companies globally, is expanding its award-winning team with a core vision: creating a platform that elevates a passengers’ public transport experience and empowers clients with real-time business intelligence to transform their business.

Our amazing team is made up of individuals from all areas of the world, ethnicities, genders and beliefs, and we are committed to providing a positive workplace where everyone feels empowered to bring their whole self to work.

Title: DevOps/Cloud Engineer

Location: Birmingham

Department: IT

Expertise Level: Mid

Reporting to: Cloud & Security Architect

Salary: 40-50k

Role Summary

As a Cloud Engineer, you’ll maintain and manage existing cloud infrastructures on Amazon Web Services, overseeing access management for uTrack members. You’ll ensure clients’ application environments are consistently operational, regularly assess environment services and resources, and collaborate on maintaining infrastructure diagrams and documentation.


  • Troubleshoot and resolve technical issues in cloud infrastructure and services, collaborating with other team members and stakeholders
  • Facilitate secure AWS account access for team, using best-practice security concepts, adhering to zero-trust security
  • Implement and proactively maintain monitoring tools to identify and address potential issues and improvement areas
  • Optimise client application environments performance, availability and troubleshooting capabilities, in collaboration with senior cloud engineers and developers
  • Contribute to annual security audits and generate the required management reporting data
  • Perform periodic backup reviews and backup restore testing
  • Develop and maintain clear and consistent documentation for cloud infrastructure, processes, and best practices
  • Participate in Agile development processes for effective communication and collaboration within the team

If we think you’re a potential fit, we will arrange an HR telephone interview, if all goes well, you’ll be further tested on your technical abilities through a technical test.


  • Minimum 1 year experience working as an engineer (preferably AWS or Azure
    preferred, IBM, Google and Alibaba Cloud considered)
  • Solid understanding of secure Access Management and Access Management Policies, with experience of adhering to security framework controls
  • Proficiency in Linux terminal, shell concepts and scripting
  • Knowledge of OSI and TCP/IP models and their relevance, along with familiarity with containerization technologies
  • Must be well versed in the understand and utilization of REST Application programming interfaces
  • Good communication skills, both verbal and written – in this role you will use a
    combination of technologies, as well as face-to-face meetings, to collaborate
  • Strong analytical and critical mindset, with a focus on delivering high-quality, reliable, and secure cloud infrastructure and services
  • Must be comfortable working within and with remotely located teams

Nice To Have

  • An understanding of software development/deployment (CI/CD) pipelines
  • Proficiency in one or more programming languages for writing, understanding, and debugging
  • Exposure to container orchestration technologies (Docker Swarm, Kubernetes, or cloud service providers’ implementations)
  • Familiarity with infrastructure-as-code tools (Terraform, Pulumi, CloudFormation, or Ansible)
  • Knowledge of Web Application Firewalls
  • Background in security testing tools (Burp Suite, OWASP ZAP or other Metasploit)
  • Previous experience with third-party technologies (Gitlab, Confluence, LucidChart, Zabbix, Jira, Microsoft 365) is beneficial

What We Look For

  • Passionate engineers with a collaborative spirit
  • Initiative, innovation, drive, quality and efficiencies
  • Commitment to produce concise and easy to understand documentation


  • Flexible working hours and a hybrid working policy; 2-3 days in office weekly
  • 33 days holiday, including 8 bank holidays, with increases for long service
  • Private medical insurance, with an additional personal wellness allowance
  • Access to a professional development fund for learning
  • High spec tech and the best tools to be successful. We use Mac’s as a standard
  • Complementary snacks and drinks in our fully stocked kitchen
  • Fully funded regular social events during working hours
  • Cycle to work scheme
  • Annual pay review and discretionary bonus
  • Employers’ contribution to pension

Application Process

If interested, an HR telephone interview will be arranged, followed by a technical test. Successful candidates will proceed to an in-person interview.

Note To Recruiters  

We are not seeking assistance from recruitment agencies. If needed, we will reach out.

Get in touch

We’re a diverse bunch and come from all over the world so candidates from all backgrounds are welcome.