We’re proud to announce a new contract with C&J Bus Lines. uTrack are providing the Origin solution for this transportation provider based in Portsmouth, New Hampshire.
With Origin, the operations team will be able to:
- See and react to problems in real-time, e.g. traffic, incidents, etc.
- Locate pain points on certain routes and respond, e.g. amend timetables to account for popular stops that require more time for passenger onboarding/disembarking
- Provide most accurate and up-to-date information to passengers instantly
- Use automated data analysis to create the most efficient service possible for passengers
Using BusTracker, C&J Bus Line passengers will be able to:
- See the live location of their bus on a map
- Search by stop or service number
- Check real-time ETAs
- See other important information
The team at C&J Bus Lines expressed their enthusiasm for working with uTrack and the benefits of the Origin system in their operations:
“We’re thrilled to introduce our new bus tracking system from Utrack. The platform delivers real-time insights that make it easy for our customers to track their buses instantly. The entire uTrack team have been fantastic partners – supportive, responsive, and knowledgeable throughout the entire process. This is a valuable new amenity for our riders and brings significant operational benefits through the Origin system as well.” Bridgette Santos, Director CX & Marketing for C&J Bus Lines.
C&J Bus Lines operate routes connecting New Hampshire and northern Massachusetts to Boston, Logan Airport, and New York City, with terminals in Portsmouth, Dover, Seabrook, and more. Founded in 1968 by Joe and Bertha Jalbert as C&J Travel, Inc., the company began with six daily round-trips to Logan Airport. Under the leadership of their son, Jim Jalbert, C&J expanded its services and rebranded as C&J Bus Lines.
uTrack Software was founded in December 2010, headquartered in Dublin, Ireland providing software-based technology for the public transport industry in Europe & North America. uTrack’s clients carry over 2 billion passengers annually on their services across School Buses, Urban Bus, Rail and Intercity Coaches.
Written by Yvonne Skalban – Customer Success Manager
